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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dmitry Druzhina

Dmitry Druzhina

August 23, 2025

5  out of  5
rating by Dmitry Druzhina
"Having the Jeff Lowe team has made life easy. They quickly take care of my needs and requests all while having a smile. The customer service is beyond exceptional."
We responded:
"Thank you, Dmitry! 😊 I'm happy to know that our team has made things easier for you and that our customer service stands out. We’re always here to assist with a smile. Let us know if there's anything else we can do for you! 🚗 🏡 "
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James Bates

August 22, 2025

4  out of  5
rating by James Bates
"Jeff really does care about his customers. State Farm is not the greatest in my experience, but they could be on par with other insurance companies...."
We responded:
"Thank you for your feedback. After reviewing your situation, we recognize that we made a mistake in the process and we take full responsibility for the frustration it caused. Once we received the required cancellation form, we processed your request immediately, but we understand that the overall experience was not handled as smoothly as it should have been.We also appreciate that you had previously shared a positive review with us, and we’re sorry that this recent experience changed your perspective. Our goal is always to make sure our clients feel supported and informed, and we’re using this as a learning opportunity to improve.We value your business and regret that we fell short this time. If you’d like to discuss this further, I’d be happy to connect."
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Jason Harvey

August 21, 2025

5  out of  5
rating by Jason Harvey
"Good service , lower rates ."
We responded:
"Thank you, Jason! 😎 I'm happy you appreciated the service and found our rates competitive. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Richard Salgado

August 21, 2025

5  out of  5
rating by Richard Salgado
"Good service"
We responded:
"Thank you, Richard, for your feedback! I'm happy you found our service to be good. If you ever have more questions or need assistance, feel free to reach out. We're here to help! 😊 "
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Jonathan Lennard

August 20, 2025

5  out of  5
rating by Jonathan Lennard
"This office has a very pleasant staff. It’s easy to get them on the phone and they are very helpful and responsive."
We responded:
"Thank you, Jonathan! 😎 I'm happy to hear that our team was helpful and responsive. We strive to make every interaction pleasant and efficient. If you need anything else, feel free to reach out!"
Profile photo of Stitch Darthmaul

Stitch Darthmaul

August 19, 2025

5  out of  5
rating by Stitch Darthmaul
"Recently Olivia reached out to me regarding life insurance and it was very helpful knowledge that she gave me since I barely knew about the benefits. I did make the purchase and I do recommend anyone who has questions to ask for Olivia because she was patient and helpful"
We responded:
"Thank you, Stitch, for sharing your experience! ⭐️ I'm happy to hear that Olivia was able to provide you with the information you needed about insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime! 😎 "
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M B

August 14, 2025

5  out of  5
rating by M B
"Edlyn was very helpful and the process of updating my insurance was streamlined and quick! 5 years of loyalty to State Farm - Jeff Lowe, and I am still very happy with my service."
We responded:
"Thank you, M B, for your wonderful feedback! 😊 I'm glad to hear that Edlyn was able to assist you efficiently with your insurance update. Your loyalty over the past 5 years means a lot to us, and we're happy to continue providing you with great service. If you need anything else, feel free to reach out! 😎 "
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Rebecca Ehredt

August 14, 2025

5  out of  5
rating by Rebecca Ehredt
"Super friendly and understanding. Personal and caring"
We responded:
"Thank you, Rebecca! 😊 I'm happy to know you felt our service was friendly and caring. Your feedback means a lot to us. Let us know if there's anything else we can assist you with! 😎 "
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Gabriel Arrazola

August 13, 2025

5  out of  5
rating by Gabriel Arrazola
"Me and my girlfriend are so happy with this insurance company because the agents treat you with a lot professionalism specifically the agent Olivia thank you olivia for all your help I really appreciate it"
We responded:
"Gabriel, thank you for sharing your positive experience! 😆 I'm glad to hear that you and your girlfriend are satisfied with our service. Olivia is indeed a valuable part of our team, and I'll make sure she knows how much you appreciate her help. If there's anything else we can do for you, just let us know! 👍 "
Profile photo of Eleazar Manriquez

Eleazar Manriquez

August 13, 2025

5  out of  5
rating by Eleazar Manriquez
"Professional"
We responded:
"Thank you, Eleazar! 🚗 🏡 I'm happy to know you found our service professional. Our office is dedicated to providing top-notch support for all your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Lessie Barber

Lessie Barber

August 8, 2025

5  out of  5
rating by Lessie Barber
"I inquire about a quote for home and car insurance and spoke with Olivia. She assistant me and explained my options. She was very knowledgeable, patience and responsive."
We responded:
"Thank you so much for your review, Lessie! I'm thrilled to hear that Olivia was able to help you with your insurance inquiries. Her knowledge and patience are truly appreciated by our team. If you have any more questions or need further assistance, please don’t hesitate to reach out! 😎 "
Profile photo of Kumarasiri Premaratna

Kumarasiri Premaratna

August 5, 2025

5  out of  5
rating by Kumarasiri Premaratna
"Excellent Service!"
We responded:
"Thank you, Kumarasiri, for your wonderful feedback! 😎 I'm happy to know you received excellent service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Angelica Pacheco

August 5, 2025

5  out of  5
rating by Angelica Pacheco
"Jesus Romero ea un excelente agente. Muy profesional y dispuesto a contestar todas las preguntas. Después de que mi anterior compañía de seguro me cerró la póliza State Farm además de que me acepto me dieron mejor precio"
We responded:
"¡Gracias, Angelica! Me alegra saber que Jesús Romero te brindó un servicio profesional y resolvió todas tus dudas. Estamos contentos de que hayas encontrado una mejor opción con nosotros. ¡Estamos aquí para cualquier cosa que necesites en el futuro!"
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LaShelle S

August 5, 2025

5  out of  5
rating by LaShelle S
"Great from the beginning when they reached out and they were patient with me and walked me through the entire process."
We responded:
"Thank you, LaShelle! 😊 I'm happy to hear that you had a positive experience with our team. We always aim to provide patient and thorough guidance throughout the process. If you have any more questions or need assistance, feel free to reach out anytime!"
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Jesus Cervantes

July 25, 2025

5  out of  5
rating by Jesus Cervantes
"Edlyn Alvarez is our state farm agent and she has been extremely helpful and efficient to our needs.the whole team is phenomenal!!!"
We responded:
"Thanks for the kind words, Jesus! We’re happy to hear Edlyn was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Yvette Ward

Yvette Ward

July 25, 2025

5  out of  5
rating by Yvette Ward
"The staff is always friendly helpful and professional."
We responded:
"Thank you for your review, Yvette! I'm happy you enjoyed working with us. We’re here to help with any insurance needs you may have! 😀"
Profile photo of sophie petroutsas

sophie petroutsas

July 25, 2025

5  out of  5
rating by sophie petroutsas
"Jeff Lowe State Farm Insurance is top of their field! Attentive, incredibly easy to contact and communicate with and very thorough. Every agent is knowledgeable, familiar with our accounts and always ready to make sure our insurance policies are best suited for our needs! Thank you"
We responded:
"Thank you, Sophie! 😎 I'm happy to hear that you find our team attentive and easy to communicate with. It's great to know that our agents are meeting your needs and ensuring your policies are well-suited for you. We’re here to help with anything you need! 🚗 🏠 "
Profile photo of Samuel Smith

Samuel Smith

July 24, 2025

5  out of  5
rating by Samuel Smith
"Nice talking, very kind. Everything went smooth."
We responded:
"Thank you for your review, Samuel! 😊 I'm happy to hear that your experience was smooth and that you found our team kind. We’re here to help with any of your insurance needs!"
Profile photo of Jessica Gualotuna

Jessica Gualotuna

July 22, 2025

5  out of  5
rating by Jessica Gualotuna
"Great service from the Jeff Lowe State Farm Team—Michelle was very helpful!"
We responded:
"Thank you for your review, Jessica! 😊 I'm happy to hear that Michelle was able to assist you effectively. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Michelle Serrano

Michelle Serrano

July 22, 2025

5  out of  5
rating by Michelle Serrano
"I would highly recommend Jeff Lowe State Farm Agent to anyone! Jeff is truly the best agent and his team is built of professional and knowledgeable individuals. The team is fantastic and offers outstanding service! Jeff took the time to explain the different service options for I can make the best decision for my family and I. I wouldn’t go anywhere else for my insurance needs!"
We responded:
"Michelle, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Juan Cervantes

June 25, 2025

5  out of  5
rating by Juan Cervantes
"Edlyn helped alot i will always ask for her personaly and Gloria."
We responded:
"Thanks a ton, Juan! So happy to hear that Edlyn and Gloria had your back. They’re absolute rockstars on our team! If you need anything else, give us a ring. :)"
Profile photo of CORLETT CORLEY

CORLETT CORLEY

June 11, 2025

5  out of  5
rating by CORLETT CORLEY
"I'm so grateful for the exceptional service I received from State Farm Insurance - Jeff Lowe Insurance in Torrance, Ca. Every time I've called, Brianna has been pleasant and knowledgeable. Although Brianna wasn't available when I called to make a payment, Edlyn stepped in and was incredibly helpful. I truly appreciate these ladies for their assistance. Thanks again C. Corley"
We responded:
"Thank you, Corlett, for your wonderful feedback! I'm happy to hear that Brianna and Edlyn provided you with such exceptional service. Our team is dedicated to ensuring a positive experience for our customers, and it's great to know we're meeting that goal. If you ever need anything else, feel free to reach out!"
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hermelinda hannah

June 4, 2025

5  out of  5
rating by hermelinda hannah
"Wonderful service !"
We responded:
"Thank you, Hermelinda! 😊 I'm happy you found our service wonderful. We’re always here to assist with any insurance needs you might have. Thanks for choosing us!"
Profile photo of Kathleen Healy-Mannfolk

Kathleen Healy-Mannfolk

May 30, 2025

5  out of  5
rating by Kathleen Healy-Mannfolk
"I have been with State Farm for multiple years now and would never switch to another insurance company. Besides the competitive prices, the customer service is hard to beat which is the majority reason why I’m a loyal client to Jeff Lowe and his team!"
We responded:
"Thank you so much, Kathleen, for your amazing feedback! We're thrilled to hear that our customer service and competitive prices have kept you coming back over the years. We absolutely love having you as part of our State Farm family! 😊 If there's anything else we can do to help, just give us a shout!"
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Justin Tobias

May 30, 2025

5  out of  5
rating by Justin Tobias
"Edlyn was very helpful! She made everything easy. Thank you!"
We responded:
"Thank you, Justin! :) I'm glad to hear that Edlyn was able to assist you effectively and make the process smooth. We appreciate your feedback and are here for any future needs or questions you might have."