Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Vera

Daniel Vera

July 7, 2026

5  out of  5
rating by Daniel Vera
"Johnathan was excellent, took top notch notes, was attentive and gave us great service on our insurance needs."
We responded:
"Daniel, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Bill MacNeil

Bill MacNeil

July 2, 2026

5  out of  5
rating by Bill MacNeil
"We reviewed and updated the ERC information for my home. Jonathan was polite, professional and knowledgeable."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jeff Lowe’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Torrance ."
Profile photo of andrei L

andrei L

June 30, 2026

5  out of  5
rating by andrei L
"Very attentive"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of A P

A P

June 30, 2026

5  out of  5
rating by A P
"Just spoke to Jonathan at Jeff Lowe's State Farm Office..It was a pleasure speaking to someone who is knowledgeable , immediately taking the old debit cards off my account and cleaning things up, making my next payment easier. We spoke about getting another policy to bundle, and that it would lower my rate. I told him that I was looking at getting another vehicle and agreed that this would give me a good rate as a bundle.
Thank You, Jonathan.
Alana Peterson
20 year member or more. My policy has always been with State Farm!
*Safe driver
*No new tickets (10 years,)
*Loyal customer"
We responded:
"Thank you for your feedback, A P. I'm glad to hear you appreciate our customer service, but I'm truly sorry for the challenges you're facing with the rental car situation. I understand how frustrating this must be, especially with the ongoing court battle. Please feel free to reach out to our office if there's anything more we can do to assist you. We're here to help!"
Profile photo of Rosanna Vella

Rosanna Vella

June 30, 2026

5  out of  5
rating by Rosanna Vella
"Very professional"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jeff Lowe’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Torrance ."
Profile photo of michael parsons

michael parsons

June 19, 2026

5  out of  5
rating by michael parsons
"My experience with Jonathan has been excellent. Jonathan is friendly, professional, and easy to work with. He helped review my coverage and found ways to lower my premium without sacrificing the service I needed. I appreciate his honesty, responsiveness, and willingness to help. Highly recommended."
We responded:
"Thank you so much for the 5-stars, michael! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Noelia Jimenez

Noelia Jimenez

June 16, 2026

5  out of  5
rating by Noelia Jimenez
"Jonathan was very helpful & patient . Thank you Jonathan!!!"
We responded:
"Thanks so much for the amazing review, Noelia! We really appreciate your support here in Torrance . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Jane sjotvedt

Jane sjotvedt

June 10, 2026

5  out of  5
rating by Jane sjotvedt
"I've been to State farm for 6 months and so far everything's working out good for me"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jeff Lowe’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Torrance ."
Profile photo of Jennifer Shoemaker

Jennifer Shoemaker

June 9, 2026

5  out of  5
rating by Jennifer Shoemaker
"My husband and I have had our auto and homeowners insurance with the Jeff Lowe Insurance agency for many years. The thing that makes them special is their customer service. Gloria, at Jeff Lowe, is especially helpful. Excellence in customer service is rare, and I heartily recommend her."
Profile photo of Savvy J

Savvy J

June 1, 2026

5  out of  5
rating by Savvy J
"Jonathan was very helpful and polite, had to change multiple things on my policy and he got it done quickly."
Profile photo of Henry Pacheco

Henry Pacheco

May 30, 2026

5  out of  5
rating by Henry Pacheco
"Great service and really great person Jesus, helped me out with every question and concern I had. Gave me the best deal for what I needed 👍"
Profile photo of Zepon Cantos

Zepon Cantos

May 30, 2026

5  out of  5
rating by Zepon Cantos
"I had the Jeff Lowe as my agent, he really help with my claim and was responsive to my situation. Highly recommend him if you run into him in the office"
Profile photo of mar songco

mar songco

May 30, 2026

5  out of  5
rating by mar songco
"Recently got some help from Jonathan P. and he was super helpful. He was super kind and patient when answering my questions and was just overall a very great guy! I could tell he was really listening to me and was really racking his brain figuring out how to help me in the best way possible. Thanks again Jonathan!"
Profile photo of Kevin Alfaro

Kevin Alfaro

May 30, 2026

5  out of  5
rating by Kevin Alfaro
"Amazing service , Jesus is an amazing agent who helped me find coverage for my car and at an affordable cost. Great customer service , he was very attentive and patient. Recommending to my family and friends !!"
Profile photo of Leah Rodriguez

Leah Rodriguez

May 30, 2026

5  out of  5
rating by Leah Rodriguez
"Dominique was a pleasure to work with, she was very attentive and informative about my questions and concerns. Definitely helped ease the process and made sure I was confident and comfortable with my decisions."
Profile photo of Gary Rekow

Gary Rekow

May 30, 2026

5  out of  5
rating by Gary Rekow
"Answer to all my questions. Nice job good person"
Profile photo of Caitlin Lagahit

Caitlin Lagahit

May 29, 2026

5  out of  5
rating by Caitlin Lagahit
"Jonathan was very helpful and extremely knowledgeable! He made everything easy to understand. Highly recommend!"
Profile photo of Rodney lagahit

Rodney lagahit

May 29, 2026

5  out of  5
rating by Rodney lagahit
"With how stressful insurance can be, I truly felt Jonathan was there to guide me every step of the way! Not only was he so kind, but he was so so knowledgeable and really made me feel informed and cared for. I love this team, but mostly thanks to Jonathan!"
Profile photo of Amy Van Natta

Amy Van Natta

May 29, 2026

5  out of  5
rating by Amy Van Natta
"Jonathan Pua is a star. Throughout the entire process, I knew I was in good, knowledgeable hands, and on top of that, for him to be SO hospitable is something I am so grateful for, since insurance (of all kinds) has only ever been anxiety-inducing for me in the past. It really felt like he knew me, and that he genuinely cared. Couldn’t be happier to have gone with State Farm & Jonathan."
We responded:
"Amy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jeff Lowe’s Team is just a call or email away!"
Profile photo of Jaz lee

Jaz lee

May 29, 2026

5  out of  5
rating by Jaz lee
"With Jonathan’s assistance I felt supported and taken care of. He’s one of the best people I’ve spoken with regarding this topic where he was professional and well spoken in these matters. He was able to break down the details clearly and ensure I got the correct support I needed. Would recommend."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Carlos Guzman

Carlos Guzman

May 29, 2026

5  out of  5
rating by Carlos Guzman
"Shout out to Jeff and Jonathan! Jonathan was extremely helpful with my case and made sure all my concerns and questions were addressed. He went through all of my options and helped me understand what kind of coverage I needed and was very patient with me as I did not know much about insurance. I wasn’t aware buying insurance could be this easy. Would definitely recommend to friends and family who need insurance in the future!"
We responded:
"Carlos, thank you for your wonderful review of State Farm Agent Jeff Lowe’s Team!"
Profile photo of Julius Hernandez

Julius Hernandez

May 29, 2026

5  out of  5
rating by Julius Hernandez
"Jonathan Pua was so helpful! He catered to my every question and was so informative. I didn’t know much about insurance but he made sure I left without an ounce of curiosity. He spoke with great kindness, was very polite! Will definitely be recommending him and his team to friends and family!"
We responded:
"Thanks so much for the amazing review, Julius! We really appreciate your support here in Torrance . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Andrei Lagahit

Andrei Lagahit

May 29, 2026

5  out of  5
rating by Andrei Lagahit
"Was referred by family to contact Jeff Lowe’s State Farm Insurance and couldn’t be happier with my experience. Want to single out Jonathan for the excellent customer service. He was knowledgeable and helped ease my concerns and provided great insight to all of my questions."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Lowe’s Team. "
Profile photo of Matthew Figueroa

Matthew Figueroa

May 29, 2026

5  out of  5
rating by Matthew Figueroa
"Had an absolutely lovely experience with Jonathan. He laid out so much information very clearly and made sure I understood everything before we moved forward with a plan. Highly recommend!"
We responded:
"Matthew, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeff Lowe’s Team here in our Torrance office. "
Profile photo of CShell

CShell

May 29, 2026

5  out of  5
rating by CShell
"I would like to say thank you for the abundance of help from Jonathan Pua. He never over looks any problem, big or small. Jonathan Pua guided me throughly through my problems regarding my insurance and solved all my current issues. I will definitely be coming back to Jonathan for any issue i need resolved. Thank you once again."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Torrance to know that you had such a wonderful experience with us here on State Farm Agent Jeff Lowe’s Team."